This Privacy Policy describes how InauraInsurance (“we,” “us,” “our”) collects, uses, discloses, and safeguards information when you visit inaurainsurance.com (the “Site”) and when you use our products and services (collectively, the “Services”).
By accessing or using the Site/Services, you agree to this Privacy Policy. If you do not agree, please do not use the Site/Services.
No legal advice. This Privacy Policy is for general informational purposes and is not legal advice.
We are the data controller for personal information collected via the Site/Services, unless otherwise stated.
2) Information we collect
2.1 Information you provide
Contact details (name, email address, phone number, postal address).
Account/registration details, form submissions, support requests, and survey responses.
Payment-related details (processed by our payment providers; we do not store full card numbers).
Any data you upload or submit through our Services (e.g., client or customer data you choose to input).
2.2 Information collected automatically
Device and usage data (IP address, browser type, pages visited, referring/exit pages, timestamps).
Cookies and similar technologies (see Cookies & tracking below).
2.3 Information from third parties
We may receive information from analytics providers, advertising partners, payment processors, or other service providers you connect to our Services.
3) Cookies & tracking
We use cookies and similar technologies to:
Operate and secure the Site,
Remember your preferences,
Analyze usage and improve performance, and
Personalize/measure marketing.
You can control cookies through your browser settings. Blocking cookies may affect Site functionality (e.g., login, checkout).
We may use analytics tools that set cookies to generate statistics about Site usage. Advertisers or ad networks may also set cookies; their use is governed by their own privacy policies.
4) How we use your information
We use personal information to:
Provide, operate, and improve the Site/Services,
Create and manage accounts, process transactions, and provide support,
Communicate with you (service messages, updates, security alerts),
Send marketing communications with your consent or as otherwise permitted (you can opt out at any time),
Personalize content and measure the effectiveness of our marketing,
Generate aggregated/anonymized reports and insights, and
Comply with legal obligations and enforce our terms.
5) Legal bases (if you are in the EEA/UK)
Where GDPR/UK GDPR applies, we rely on one or more of the following legal bases: consent, contract performance, legitimate interests (e.g., site security, product improvement, marketing you can opt out of), legal obligation, and, where applicable, vital/public interest.
6) Sharing & disclosures
We do not sell your personal information. We may share information with:
Service providers (hosting, analytics, payment processing, email, customer support, marketing tools) under contract and only as needed to perform services for us,
Advertising/remarketing partners (e.g., Facebook/Meta) to deliver or measure ads (see below),
Professional advisers (legal, accounting) under confidentiality,
Authorities when required by law, legal process, or to protect rights, and
Successors/affiliates in connection with a merger, acquisition, or corporate reorganization.
Facebook/Meta Custom Audiences. We may share hashed contact information with Facebook/Meta to deliver ads to audiences who may be interested in our Services. Learn more and review Meta’s Custom Audiences terms:
We keep personal information only as long as necessary to fulfill the purposes outlined in this Policy, to comply with legal/financial record requirements, and to resolve disputes. When no longer needed, we delete or anonymize the data.
8) Security
We employ administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. However, the internet is not 100% secure, and we cannot guarantee absolute security.
9) International transfers
Your information may be transferred to and processed in countries outside your province/state, country, or the EU/UK. Where required, we implement appropriate safeguards (e.g., contractual clauses) for such transfers.
10) Your rights & choices
10.1 Marketing communications
You may opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting [email protected]. We may still send you non-marketing messages (e.g., service or legal notices).
10.2 Access, correction, deletion, and other rights
Depending on your location, you may have rights to request:
Access to the personal information we hold about you,
Correction of inaccurate data,
Deletion of your data,
Restriction or objection to certain processing,
Data portability, and
Withdrawal of consent (where processing is based on consent).
To exercise your rights, contact [email protected]. We may take steps to verify your identity. If permitted by law, we may charge a reasonable fee for manifestly unfounded or excessive requests.
California residents (CCPA/CPRA): You may have additional rights, including rights to know, delete, correct, and opt-out of “selling” or “sharing” personal information as defined by California law. We do not knowingly sell personal information. To make a request, contact [email protected].
Canada (PIPEDA/provincial laws): You may request access to and correction of your personal information and may withdraw consent, subject to legal/contractual restrictions. Contact [email protected].
11) Children’s privacy
Our Services are not directed to children under 13 (or under the age of consent where you live). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact [email protected] so we can delete it.
12) Third-party links & services
The Site may contain links to third-party websites or allow you to connect with third-party services. We do not control, and are not responsible for, the privacy practices of such third parties. Review their privacy policies for details.
13) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new “Last updated” date. Your continued use of the Site/Services after an update constitutes acceptance of the changes.
14) How to contact us
If you have questions, requests, or complaints about this Privacy Policy or our practices, contact: InauraInsurance — [email protected]